Privacy Policy

Welcome to FreshlyVeg. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.freshlyveg.com, which is built and hosted on the Wix.com platform.

We operate in accordance with applicable privacy laws including the General Data Protection Regulation (GDPR - EU), California Consumer Privacy Act (CCPA - USA), and UAE Personal Data Protection Law.

1. Information We Collect

When you use our website or subscribe to our services, we may collect:

Your name, email address, phone number, and delivery address
Order history, preferences, and subscription details
Device information such as IP address and browser type
Any messages or queries you submit to us via contact forms or email

2. How We Use Your Information

We use your information to:

Fulfill and manage your subscriptions and deliveries
Communicate with you about your orders or inquiries
Improve the performance and user experience of our website
Send important service-related notifications
Comply with legal or regulatory requirements

3. Data Security

Our website is securely hosted on Wix.com, which uses industry-standard protections:

HTTPS secure connection
Encrypted data storage
Firewall and monitoring tools

Your data is accessed only by authorized FreshlyVeg team members and is never exposed to unauthorized individuals.

4. No Data Reselling or Third-Party Marketing

We do not sell, rent, or share your personal information with any third-party companies for marketing or advertising purposes.

All user data shared with us is managed internally by our trusted team and used strictly to provide you with better service.

5. Your Rights

Depending on your location, you may have rights to:

Access the personal data we hold about you
Correct or delete your information
Request that we stop using your data
Receive a copy of your data

You may request any of the above by emailing us at: hello@freshlyveg.com

6. Cookies and Tracking Tools

We use cookies and analytics tools (e.g., Google Analytics) to improve your experience and understand how visitors use our site. You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain your data only as long as necessary to provide our services or meet legal requirements. When no longer needed, your data is securely deleted.

8. International Users

If you are visiting from the USA, UAE, Europe, or any country outside India, please note that your information may be processed and stored on servers within or outside your country. We ensure all necessary legal protections for international data transfers.

9. Third-Party Services

We may use third-party providers (e.g., payment gateways or logistics) strictly for operational purposes. These providers are bound by confidentiality and data protection agreements.

10. Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to check this page periodically.

11. Contact Us

For any questions or concerns about your privacy, please contact:

FreshlyVeg Privacy Team
Email: hello@freshlyveg.com
Website: www.freshlyveg.com